Need Help? We’ve Got You.
We’re here to make things easy and actually enjoyable. If you’ve got questions, start here. If it’s not covered, just reach out.
FAQ
What’s HeartGlow Pro all about?
We’re not just here to light you up. We’re here to back your night rides, your solo spins, your fearless commutes. HeartGlow Pro makes visibility look good with gear that’s as bold and beautiful as the women who wear it.
It’s not just about being seen. It’s about owning your lane. Learn more about us >
Can I trust HeartGlow Pro?
Yep. 100%. We don’t cut corners, not on quality, not on safety, not on style. Every piece we make is tested, trusted, and made to shine (literally and figuratively).
Secure checkout. Fast shipping. Real support from real humans. You’re in good hands.
Got questions? Hit us up.
We’re quick on email and happy to help. Reach us at support@heartglowpro.com.
No bots. No runaround. Just real answers from people who care.
Do you offer free shipping?
We sure do. Standard shipping’s on usm no codes, no hoops. Just our way of saying thanks for riding with us.
Need the fine print? Check out our Shipping Policy >
What’s your return policy?
We’ve got a 30-day return window if something’s wrong or doesn’t fit your setup. Items need to be new and unused, unless they showed up damaged or defective (in that case, no worries, we’ll take care of it).
We don’t accept change-of-mind returns or anything marked Final Sale.
Need a swap? We do exchanges too.
Full details here → Read our full Return Policy
How long does shipping take?
We ship fast, most orders head out within 5 business days. After that, delivery usually takes 7–14 business days, depending on where you are and how it’s shipping.
You’ll get tracking as soon as it’s on the move.
What if something’s wrong with my order?
We’ve got you. If your order’s missing, damaged, or just not right, reach out and we’ll make it right.
Email us at support@heartglowpro.com.
No stress. No hassle. Just real support that actually helps.